Shipping policy
Shipping Policy
At LetsGoChamp.com, every order is made especially for you. We work with our fulfillment partner, Printful, to produce, package, and ship your Let’s Go Champ merchandise.
Order Processing
Most orders take 2–5 business days to produce before they ship. Production time is separate from shipping time and may vary by product, availability, and order volume.
Business days generally exclude weekends and holidays. Please allow additional time during holiday periods, major promotions, and other busy seasons.
Shipping Times
Your total delivery time includes both production and shipping:
Production time + shipping time = estimated delivery time.
Shipping time depends on your location, the items ordered, the fulfillment facility, and the shipping method available for your order. Please refer to any delivery estimate provided with your order for the most relevant timeframe.
Delivery dates are estimates, not guarantees. Weather, carrier disruptions, customs processing, and other circumstances may affect arrival times. If your order is delayed, contact us so we can help.
Shipping Costs
Shipping charges are displayed at checkout before you complete your purchase. Costs may vary depending on your delivery address, the products in your cart, and the available shipping options.
Any free shipping offer will state its qualifying conditions.
Shipping Destinations
Available shipping destinations and methods are shown at checkout. Some products cannot be delivered to certain countries or regions.
If your address is not supported at checkout, contact us before placing an order so we can check availability.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information where available.
Please allow up to 48 hours for initial tracking updates to appear. If tracking remains unavailable after that time, contact us with your order number.
Multiple Packages
Items in the same order may ship separately and arrive on different days. This can happen when products require different packaging or are produced at different facilities.
For example, a coffee mug may arrive separately from a shirt or hoodie. Separate shipments may have separate tracking numbers.
International Orders, Customs, and Duties
International shipments may be subject to customs inspections, import duties, taxes, or carrier handling fees.
Unless these charges are included or collected at checkout, you are responsible for any applicable charges required by your destination country. Customs processing may also extend delivery times.
Shipping Addresses and Returned Packages
Please check your shipping address carefully before completing your order, including apartment numbers, postal codes, and recipient details.
If you notice an error, contact us immediately. We will try to help, but address changes may no longer be possible once an order is being processed or has shipped.
If a package is returned because you provided an incorrect or incomplete address, or because it went unclaimed, additional shipping charges may apply to send it again.
Missing, Lost, or Damaged Orders
If tracking shows delivery but you cannot find your package, check the delivery location, ask household members or building management, and contact the carrier. Please also let us know so we can help investigate.
For packages that never arrive, contact us no later than 30 days after the estimated delivery date.
If your order arrives damaged or contains an incorrect item, contact us within 30 days of delivery with your order number, a description of the problem, and clear photographs. Please see our Return & Refund Policy for more information.
These reporting periods do not limit your rights under applicable consumer law.
Contact Us
For shipping questions or help with an order, please use the Contact page at LetsGoChamp.com. Include your order number so we can assist you promptly.